Ordering Questions
About the Christina Rossi Gown
- What is the Christina Rossi gown price range?
Our gown price range is $1,800-$10,000. Off-the-rack samples can be much less, although prices vary.
- When should I start shopping for my wedding dress?
It’s best to allow 8-10 months before your wedding to order a dress.
- What are the Christina Rossi gown sizes
We offer gown from sizes 0-16. We also have a plus-sized samples in size 18-30.
- What is Customized/Made-to-order gown?
A Customized/Made-to-order gown is made specifically for you by our designers, based on the measurements we take from you, the designer then uses their pattern that is closest to your measurements to create your ideal dress. Then during the alterations process we will fit it to your body perfectly.
- Can I customize the existing Christina Rossi gown design?
Yes, our designers and consultants will help you achieve your dream wedding gown.
Rush Orders
If your wedding date is sooner than the time frame we need to have a special-order gown made, we’ll need to consult with the designer and place a “rush” order, for an additional fee. In this instance, your dress may arrive 1-2 weeks before your wedding and details will be outlined in your contract.
- How much will a rush order cost?
A rush fee varies by the wedding gown style and wedding date. Our consultants will inform you the price once you finalize the time line and the gown design.
My Showroom Appointment
- Do I need to book my appointment to try on wedding dresses in Christina Rossi Australia?
Yes, to give you the full attention of our consultants, appointments are necessary. Just click the Book Now button on the main menu to select your preferred appointment date and time; however, feel free to call our shop near you for same-day appointment availability.
- How long is my appointment?
It normally takes 1 hour for bridal dress appointments.
- Can I cancel my appointment or change my schedule?
Yes, you can call our store near you and our team will assist you
- What should I bring with my appointment?
Be sure to bring the pictures of dresses, bridal accessories and shoes (if you already have them), proper undergarments (remember, you’ll be changing in front of a stranger; if you plan on wearing spanks or a strapless bra, please bring them)
- Can I bring someone with me?
Bring the closest friend or family member whose opinion you value and who knows you well. You can bring up to 3 guests with you.
- Can I choose my consultant?
Do not hesitate to ask if you have a consultant request, let us know, otherwise you will be assigned to a consultant the moment you arrive for your appointment.
Yes, we encourage pictures! Don’t forget to use #christinarossiau when you share!
- What are the Christina Rossi gown sizes
We offer gown from sizes 0-16. We also have a plus-sized samples in size 18-30.
- What is Customized/Made-to-order gown?
A Customized/Made-to-order gown is made specifically for you by our designers, based on the measurements we take from you, the designer then uses their pattern that is closest to your measurements to create your ideal dress. Then during the alterations process we will fit it to your body perfectly.
- Can I customize the existing Christina Rossi gown design?
Yes, our designers and consultants will help you achieve your dream wedding gown.
Payment Terms
- How do I pay for my Christina Rossi Gown?
We accept MasterCard, and Visa, as well as cash.
If you’re buying online we require 100% payment, your balance must be paid for in full before your dress can be shipped to you.
If you are buying from our store we require a 60% deposit at the time you order your dress. When the dress arrives at Christina Rossi and passes our quality control check, we’ll contact you to let you know and to schedule your fitting appointment. At that point, we require payment of the remaining 40% balance.
- Will I pay Tax on my dress?
Yes, tax applies to all Christina Rossi Gowns.
Shipping
- Will you ship my dress out of Australia?
Yes, we can ship your dress wherever you are. Shipping fees apply and all customs and duties from your package will need to be paid for before delivery.
- How much is the shipping fee?
The cost to ship your dress depends on your address. The fee typically starts at $150 and up.
To inquire about shipping costs please contact our store near you.
- How will I know if my dress has been shipped out?
You will receive an email from the shipping provider with a tracking number.
- Do you provide a tracking number?
Our shipping provider will inform you the tracking number.
Shipping & Delivery
1. FOUND ‘THE PERFECT DRESS’
Order your gown via our website or in our Christina Rossi stores.
2. CHRISTINA ROSSI BRIDE!
It’s official; You’re going to be a Christina Rossi bride! Our Customer Service team will be in touch within 48 hours to confirm your measurements and wedding details. They are here to help you every step of the way!
3. GOWN MATERIAL!
Our production team allocate the exclusive luxurious fabrics needed to make your unique Christina Rossi gown.
4. MEASUREMENT DETAILS!
One of the Christina Rossi team will confirm your final measurements and order details.
5. PRODUCTION STARTS!
Now the magic happens! Your Christina Rossi gown will be made by our team of seasoned seamstresses.
6. YOUR GOWN IS COMING SOON!
Our team will be in touch to confirm your delivery address.
8. THE QUALITY CONTROL
Your gown will undergo high grade in-house quality control to ensure that the fabrics and manufacturing are of the highest standard.
9. PACKED & READY
We will pack your order at our head office in Australia, where it will then be dispatched via Australia Post Express or UPS Express. We deliver to brides all across the globe!
10. TRACK YOUR GOWN
You will receive tracking information from our team so you can track your precious package.
SHIPPING AUSTRALIA WIDE
If you are located within Australia, your gown will be sent via Australia Express Post or Couriers Please which takes between 1-3 business days to arrive. Our Dispatch team will send you tracking information so you can track your precious package.
INTERNATIONAL SHIPPING (OUTSIDE OF AUSTRALIA)
We offer worldwide delivery. All international orders are sent via UPS Express which takes between 3 -7 business days to arrive. Our Dispatch team will send you tracking information so you can track your precious package.
SHIPPING INFORMATION
If you have any questions about shipping you can phone our Australian Head Office on +61 9550 0883 or email sydney@christinarossi.com
SHIPPING COSTS
To determine your shipping costs simply add your products to the cart, continue to the checkout to use our handy shipping calculator.
CURRENCY, DUTIES, AND TAXES
Import duties and taxes may be applicable in your country. We always recommend brides ordering from outside of Australia check with their import/ customs department for an estimated cost, so you are aware of any charges you may be required to pay.
Customize this gown
You can customize our design for you to get your unique dream wedding gown and be 100% you. We can work with you to create a one-of-a-kind dream gown for you!⠀
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We also offer customization & personalization.⠀
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✔Add / Change Sleeves⠀
✔Change Neckline⠀
✔Longer Train⠀
✔Lower / change the Back⠀
✔Off Shoulder⠀
✔Add more laces/Beading⠀
✔Matching Over-skirt⠀
✔Matching Veils⠀
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The possibilities are endless!⠀
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Email / Call our store near you
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MELBOURNE⠀⠀⠀
Phone: 03 90789116
Mobile: 04 7817 1242
Email: melbourne@christinarossi.com
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SYDNEY⠀⠀⠀
Phone: 02 9550 0883
Mobile: 04 2152 7121
Email: sydney@christinarossi.com
SYDNEY COUTURE
Phone: 02 9550 0883
Mobile: 04 1341 7443
Email: couture@christinarossi.com
The Production process
The Production process
Our skilled dressmakers will take your finalized design and meticulously craft your dress by hand, using only the highest quality fabrics and laces. During this 4-8 month time period, our consultants will reach out to you every 6-8 weeks with any updates, as well as delivery/ fitting date information.
Once your gown is finished, we’ll deliver it to you, or arrange a fitting schedule for you. At Christina Rossi Australia we pride ourselves on our commitment to quality and are confident we can work with you to create a high-quality gown that will exceed your expectations.